Every attempt is made during the design and testing of our products to ensure it meets the specifications stated on the product description page and manual.
If you are missing a part, please use email@example.com, and we will send it at no expense to you.
If you are experiencing a problem with the construction or operation, we will help you as best of our ability via e-mail with the designer. Any further help, we ask that you seek out your local ham club or some hamradio league for help. We find that another set of eyes to view your issue is time well spent.
The low cost of the kits does not allow maintaining an exclusive technical laboratory. That is why the repair period is usually long (between 4-9 weeks). The minimum fee is €50 (plus shipping).
Please do not send anything wihtout prior agreeing it by email.